This pack contains 5 courses, each of which reward their own certificate upon completion. To read more about the individual courses, certificates and their certifying parties, please refer to the individual course pages.
As with all individual course purchases, the exams and certifications for the courses are included with the price. Each exam can be re-sit two times. We can reset this upon request.
Work is rarely about just doing your job. Every day, you encounter small problems and hindrances to your work that you won’t find in any job description. These can range from having to find a misplaced stapler to identifying wasteful steps and activities in daily work to assessing the risks and rewards involved in important decisions – and eventually making these decisions yourself.
Problem-solving skills are THE most sought-after skills by managers (and for managers as well). Learning the tools and methods contained in this pack will help you further hone your problem-solving skills to perfection. Excel at your work by mastering the noble art of doing more than just your job.
Value Stream Mapping will help you map out work processes and identify which steps and activities could be designed better to add more value to the end products and their recipients. Poka Yoke is a technique used to error-proof your work, preventing common and potentially disastrous hiccups. FMEA is a risk assessment tool used to make assess and prioritize risks. Decision-making Tools is a collection of tools used to prioritize potential decisions based on rational criteria. And Kanban is a technique and concept used to improve workflow, decrease build-up of inventory and switch from forecasting to demand-based scheduling.
These five techniques are essential to structured problem-solving and taking a proactive approach to your daily workload.
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